Returns & Exchanges
At OnlinePharmacy, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day hassle-free return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution for your wardrobe needs.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all garment tags are attached and the products are in their original, unwashed condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.